This website is controlled by Lee Longland & Co Limited. Lee Longland & Co Limited is a company incorporated in England and Wales under company registration number 898944

Registered Office address:
224 Broad Street
Birmingham
B15 1AZ

• Can access be gained easily for the furniture to be delivered? – are the doors wide enough, are there any awkward stairs, lift or passageways?
• Will the furniture fit in the room?
• Which range are you interested in?
• Which items from the range do you want to order? Please note that if you are thinking of buying extra items such as a footstool or chair at a later date, there may be a slight colour shade variance. It is therefore best to order all the furniture you require at the same time
• What colour would you like the furniture in?
• How would you like to pay for the furniture?

Everything that Lee Longlands sells on the Internet is hand made to your order. Lee Longlands do not sell from stock. We pride ourselves on delivering home furnishings made to your individual specification.

Subject to the level of personalisation distance selling regulation may or may not apply on your order.
Distance selling regulations do not apply to any beds and mattresses if they have been unsealed. Due to their intimate nature any beds or mattresses that have been unsealed will be deemed used for health and safety reason. Therefore they cannot be returned for any reason other than manufacturing fault.
Distance selling regulations do not apply if 1) the goods have been custom made ‘To order’ so to the customer's specification or 2) when the customer has examined the product in one of our showrooms. When Distance selling regulations do apply and you decide to return your goods to us you must notify us, in writing, within 7 working days of delivery.
Should you wish to return the goods it is your responsibility to take good care of the goods. You are the owner of the goods once it has been delivered to you and you are liable for any loss or damage. Failure to take reasonable care may result in a claim against you. To minimise the risk of any such claim we ask that you retain the original packing and use it when returning the goods.
It is your responsibility to return the items to our delivery point in good condition and with the original packaging, however Lee Longlands recognise that many customers do not have the means to do this, and so will arrange collection during normal business hours (Monday to Friday) if requested. In such circumstances a charge of up to 20% of the price of the goods will be made to cover the cost of collecting the item.